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Returns & Exchanges
We want you to love your hair. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee on all products.
1
Initiate Return
Contact our support team at [email protected] with your order number and reason for return.
2
Package Your Items
Securely pack the items in their original packaging to prevent damage during transit.
3
Ship Back
Affix the provided return label and drop the package off at your nearest authorized shipping center.
4
Receive Refund
Once received and inspected, your refund will be processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing